Shipping Information

Shipping Information

Our goal is to dispatch all orders by the next business day for all products in stock. However, please allow up to 1-3 business days.  Delays may occur during peak times such as Christmas, Courier Collection times (outside our control) or for products that are classed as Special Orders and Cremation Jewellery. 

Expected delays for Special Orders or Cremation Jewellery will be noted in the product description.  If the order is a combination of in stock products and Special Order/Cremation Jewellery, the products in stock will be sent within 1-3 business days and the other items will be sent as soon as available at no additional cost to the customer, usually within 2-7 business days.

Shipping Costs

Within Australia

Pet Identification Tags Only - Free Shipping

Orders $49.99 and under - $7.95 Flat Rate

Orders $50.00 and over - Free Shipping

International to New Zealand

Orders $49.99 and under - $19.85 Flat Rate

Orders $50.00 and over - Free Shipping

International to All Other Countries

Orders $49.99 and under - $24.85 Flat Rate

Orders $50.00 and over - Free Shipping